A Client in Dunblane had a leaking gutter, the gutter, made of cast iron was just too old and could not be repaired, I advised him to order some parts needed to replace the faulty items, he will contact me when all is ready to fit.
Although I can procure the parts for a [£25] fee , I always suggest to my customers that they can save money by ordering or getting the parts required for the jobs.
I also am very aware of my limitations and if a job is better done by an expert in less time and better I will advise my client of this. Honesty is always appreciated 🙂